Privacy-sensitive data or personal data are processed via the online service twsc.nl for the provision of services on behalf of retailer (Store). CycleSoftware Belgium B.V. considers careful handling of personal data of great importance. Personal data are therefore carefully processed and secured by us.

When processing, we comply with the requirements of the privacy legislation. This means, among other things, that:

• We clearly state for what purposes we process personal data. We do this through this privacy statement;
• we limit our collection of personal data to only those personal data which are necessary for legitimate purposes;
• we will first ask you for your explicit consent to process your personal data in cases where your consent is required;
• we take appropriate security measures to protect your personal data
• we respect your right to access, correct or delete your personal data upon request.

CycleSoftware Belgium B.V. is the data processor. The Store is responsible for data processing. In this privacy statement, we explain which personal data are collected and for what purpose. We recommend that you read it carefully.

This privacy statement was last updated on 03-12-2018 00:00:00.

Use of personal data
When using our online service, we obtain certain information from you. This may include personal data. We only store and use personal data that is provided directly by you in the context of the service you have requested, or which at the time of provision is clearly provided to us for processing.

We use the following data for the purposes specified in this privacy statement:

• Name and address
• Phone number
• E-mail
• Payment details
• Profile information from Account with third parties (Facebook, Google, Strava, Microsoft)

Register
To use the portal, you may register using accounts you create with third-party products and services, such as Facebook, Google, Strava, Microsoft (collectively "Third Party Accounts"). These Third Party Accounts may request your consent to share certain information from your Third Party Account with CycleSoftware Belgium B.V.. We use this information to verify your identity and to grant you access to features of our products, master data known in the relevant Store and Services. This information may include your first and last name, email address, profile information and preferences in the applicable Third Party Account. The information is collected by the provider of the Third Party Account and is provided to CycleSoftware Belgium B.V. according to its privacy policy.

We will not provide the data linked to your Account profile information to third parties, unless this is necessary for the execution of the contract you have concluded with us or if this is required by law. In the event of suspected fraud or abuse of our online service, we may hand over personal data to the competent authorities.

Access portal
With our portal, you can access a portal where you can set, enter and change things yourself.

Process order
When you place an order with the Store via CycleSoftware Belgium B.V., the Store will use your personal data to process it. You can read more about this in this privacy statement.

Payment processing
When you process a payment through CycleSoftware Belgium B.V. at Store, Store will use your personal data to process it. You can read more about this later in this privacy statement.

Contact form and newsletter

CycleSoftware Belgium B.V. offers a newsletter on behalf of the Store to inform interested parties about our products and/or services.

Publication
CycleSoftware Belgium B.V. does not publish your customer data. The store has access to collected data through a protected portal.

Provision to third parties
The data you share on twsc.nl is transmitted to Store. The Store is involved in the execution of the contract.
Store are (also) located outside the EU.

Cookies
Cookies are used on our online service. Cookies are also set via third parties engaged by us.

When you first visit our online service, a notice will be displayed explaining why we use cookies. Your continued use of our online service will be deemed to constitute consent to this use of cookies.

You are free to disable cookies via your browser. Please note, however, that it is possible that our website will no longer work properly.

We have made arrangements with third-party cookie providers about the use of cookies and applications. However, we do not have complete control over what the providers of these applications do with the cookies when they read them out. For more information about these applications and how they deal with cookies, please read the privacy statements of these parties (please note that these can change regularly).

Google Analytics
We use Google Analytics to track how visitors use our online service. We have not concluded a processing agreement with Google. Furthermore, we have not allowed Google to use the obtained Analytics data for other Google services and we have not anonymised the IP addresses.

Security
We take security measures to limit misuse of and unauthorised access to personal data. In particular, we implement the following measures:

• We take physical measures for access protection of systems in which personal data are stored
• We use secure connections (Secure Sockets Layer or SSL) which protect all data between you and our website when you enter personal data

CycleSoftware Belgium B.V. is not responsible for the stores security arrangements to adequately protect your data.

Retention periods
The personal data described above is stored by Store for as long as necessary to use our online service.

Third-party websites
This privacy statement does not apply to third-party websites that are linked to our online service. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We recommend that you read the privacy statements of these websites before using them.

Business with third parties via API or other integrations
When you use third-party apps, plug-ins or websites that integrate with twsc.nl, they may receive your information and content, including your personal information and photos (via Third Party Accounts). Information collected by these third parties is subject to the terms and policies of those third parties. CycleSoftware Belgium B.V. is not responsible for the terms and conditions or policies of third parties.'

Modifications to this Privacy Statement
We reserve the right to make modifications to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of any changes.

Accessing and modifying your data
If you have any questions about our privacy policy or about accessing and changing (or deleting) your personal data, please contact us at any time using the information below.

You can also send us a request to view, change or delete this data. You can also request a data export for data that we use with your consent, or state your reasons for wanting us to restrict the processing of personal data.

To prevent abuse, we may ask you to provide adequate identification. When it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can ask us to change or remove it.

Dutch Personal Data Authority
Of course, we will be happy to help you if you have any complaints about the processing of your personal data. Under the privacy legislation, you also have the right to file a complaint with the Dutch Personal Data Authority against the processing of personal data. You can contact the Dutch Personal Data Authority to this end.

Contact details Store
You have not selected a specific Store at this point.

Contact details repvelo.be
CycleSoftware Belgium B.V.
CycleSoftware Belgium B.V.
Raadhuisplein 1c
5388GM Nistelrode
Nederland
016 79 20 74 info@cyclesoftware.be
+3216792074
www.cyclesoftware.be

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